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What people are saying about Crush Cosmetics

Eva

Hi,
I would like to mention how impressed I am with Crush Cosmetics, I placed an order on Wednesday and received it early Thursday morning, all my products were amazing and I even recieved two little samples of other cosmetics with my order.

As you know I work in the beauty industry and own a brow and beauty bar, I will be very pleased to pass on your company's site as a recommendation to any of my clients and friends who are constantly looking for outstanding customer service and products.

If you would like to use this review on any of your business' publications I am happy to do so as I truely am amazed at the service I have received.

Warm regards
Eva


Claire

Subject:  Recent order

Hi!
Last week I ordered from you for the first time, which always makes me nervous! You guys were recommended by Z Palettes as their local seller, so I went for it!

I was absolutely delighted when my order turned up the DAY AFTER I placed it! It was well packed, the receipt was accurate and there was a little surprise in there for me too!

Thank you so much for your efficiency and professionalism, I will certainly recommend you to anyone looking to buy these products online!

Claire L.
(a satisfied customer)


Kirstee

Subject:  Thank you!

Hi Crush team!
I always feel a little lost when I receive a non-ebay parcel in the mail, because there's nowhere to record feedback!

So instead of logging on and giving you 5 stars, I just wanted to say thank you. My most recent order arrived this morning, after only ordering it Sunday night. Quick shipping, great service, great products and prices, will definitely shop again, a+++++ retailer! :)


Sarah

Hi,
Just wanted to pass on my huge thanks - I placed an order yesterday and less than 24 hours later I've received it. Amazing service and can't wait to place my next order!
Thanks :)


 

Aimee

i just wanted to send you an email to say i am so happy with the service andd communication, i only found this sight a few weeks ago and i am very happy with it the postage is fast and inexpensive the products are amazing, i have used alot of other cosmetic sites as i am a makeup artist but i have placed sevral orders with you and am never disapointed and i always have one or two little extra things in the box. so i thought i would just let you know that this is honistly the best cosmetics site i have used, i have recomended it to so many friends and i know i was be placing many more order with you. thankyou very much
kind regards
amylee dowd
-stanley harris makeup-


 

Susan

Hi Crush Cosmetics, Just wanted to send you this email to say a huge thank you!!! Your customer service has been fantastic and the products I have been able to order off your website are amazing!!! I love this site and I will definitely be ordering more products and recommending it to all my friends. Thanks again, Susan


 

Tara

Just wanted to say a huge THANKYOU for the exceptional customer service, super fast delivery and the free lipgloss with my purchase. I was over the moon when my parcel arrived at work today. I only ordered my products on the weekend (3 days ago). I had to do an office haul at morning tea. I ordered from a different online company some NYX products about 6 days ago and I still havent received that order. I will be telling all my friends and family about this website and definately will be ordering again from Crush Cosmetics. Also, loved the free delivery as my order was over $60. I am one super happy lady today.


 

Hayley

Hello, I just wanted to give you some positive feedback. People are all too quick to complain, so I just wanted to say that it's so refreshing to be able to find products from brands Australians miss out on so often at reasonable prices, somewhere based locally. My package arrived in record time (just over 48 hours), and I was very impressed with how everything was packed. Thanks also for the extras that were thrown in. I will definitely be ordering again. You have a return customer in me for sure. With much appreciation, Hayley.


 

Aparajita

I received my purchases this morning - THANK YOU! :)

I am still smiling and this is not only because I got my NYX Jumbo pencils and ELF brush but also because of the personal touches that were added to my package! I got a little kangaroo with my package, which is the cutest little stuffed toy I have ever owned AND a free eyeshadow sample - I cannot thank you enough because this really made me day! :)

This being my first online purchase, I was a little nervous while placing my order but you were helpful every step of the way, clearing up every little silly doubt I have. I am impressed by your lovely attitude towards your customers and your exemplary customer service! I will definitely continue ordering from your website.

Please consider this a testimonial and put it up on your webpage so that even online shopping newbies like me feel confident about ordering from such a wonderful online retailer!

Thanks again, Aparajita - Delhi, India


 

Nicole

Hi Lina, You are so sweet. Thank-you so much for exchanging the product for me, and sending it to me so quickly, especially since it was my silly mistake! Thank-you also for all my little gifts, I love all of them, and you are so kind and thoughtful. The customer service at Crush Cosmetics is just wonderful, and that's very rare in this day and age, especially shopping online. I will definitely be a regular customer, and feel free to post these comments if you like. Thanks once again, Nicole


Kaisha B.

Hi Lina, I got my delivery this morning. Thank you very much for the extra nail polish! Your customer service is outstanding and I will continue to shop with you in the future. Thanks again, from a very happy customer, Kaisha.


Michelle C.

I order a lot of products online And you have without a doubt the most wonderful customer service i have come across. Only hours after i placed an order it has already been sent.

Thankyou again for such great service, as i have said this before, Im a very happy customer And your range of products keeps growing so its fantastic and u always add some extras which is very rare Thankyou, Much appreciated

I would be more than happy for you to post my comments, Im actually a hairdresser by trade and have been around beauty and haircare products for about 14 years now so have tried a lot as u can imagine. I have been really pleased with the quality of products you stock, the nyx bronzer is truly fabulous and i have a LOT of expensive bronzers too - but that beats them all So thanks again 

Kind regards Michelle


Lisa

Hi there,

Just wanted to say how happy i am with the urban decay secret potion. I have tried so many eye shadow primers all of which are rolling around in my makeup kit. I was looking for one to use for my own personal use. I had heard so much about this one and must admit expected it to be like all the rest. But this product is truly amazing.

Im one very happy customer and will be recommending it and purchasing it agian. Also i will be recommending your website to my makeup artist friends.

Kind regards

Lisa


Camille

Just wanted to say - very happy with all my goodies - love that black cherry gel eye liner - its fabulous!

dealing with your company is so very easy - great quality products - delivered within a day! - plus I loved getting that little bonus put of coral eye shadow - you must be psychic - I went searching at  my local mall for that colour - last weekend & couldn't find any - so very happy!


the primer potion is just amazing!

thanks

Camille


Dawn

Hey guys!

I just wanted to say how incredibly satisfied I am with the quality of the products on your site and the customer service. I ordered on a Tuesday midnight and the products arrived by Friday! I was extremely pleased!

Have a good day!

Regards,

Dawn


 

Natasha

Just received my goodies!!! Thank-you Already had a play with the pigment powders and painted my nails already....

Just LOVE the Barry M mint green nail polish, I have it on right now!

Anyway just wanted to say thanks for the great and prompt customer service. Will definately be a repeat customer... And thanks to Youtube I found out about these brands!!

Kind Regards, Natasha


Skye

Hi Lina, How are you? I purchased 2 Barry M lipsticks from you the other day. Anyway I just wanted to say I think ur shop is fantastic.

-Skye


Lilian

Just wanted to say a quick thanks for my order! It arrived today and I love everything. Service is awesome, definately be placing another order soon. Thanks again guys! Lilian


Duyen

Hi, I think you should have a comment/testimonial section. Was extremely happy with my purchase and will definately buy more items in the near future!

Thanks Duyen.


Michelle

Hi there :)

Recieved my order the other day and i'm so happy with my purchase. And thank you for the Eyebrow pencil, it was a nice little surprise. I definitly will purchase from you again.

You have such a great site and I can't wait to see it blossom even more.

Cheers
Michelle

 


Jie

Hi Crush Cosmetics, just quick email letting you know how happy i am to have found your website! i have been seeking some oversea products like NYX ChinaGlaze for the longest!

im so happy there's a local company that carries these products! i was too excited to wait i placed an order right away haha.

thanks guys, Jie

Comments

I recieved my 4th order from Crush Cosmetics today and they had accidentally sent the wrong palette. I sent an email as soon as I noticed and within a few hours they replied saying that they will send the palette I ordered and that I can keep the mistaken palette. Definitely the best customer service I have ever dealt with. 100% would recommend this brand and will definitely be ordering more! Fast shipping too.
Thank you Crush Cosmetics ❤
I collected my parcel today (Tuesday) after only ordering on Thursday! I love how well everything was packaged to ensure that my order was kept safe. The customer service is just incredible and fast (I spoke to Lina at one point) and the team are extremely helpful and welcoming people. I'm looking forward to ordering more of the sleek blushes, Rose Gold is so pigmented and incredible!! Thanks Crush!
This website is amazing, the products you sell are so well priced and shipping was so quick I couldn't believe it. This site is a god send, thank you so much!
I have to say, Crush is the best site I've gone to so far. I ordered my Christmas present on Wednesday and got it on Saturday, beautifully packaged and everything inside was correct. Will be ordering through crush many more times! :)
Hi Crush Cosmetics!

Not usually one to bother to do this, but was just so impressed with your service that I had to let you guys know.

My order arrived quickly and was packaged securely and thoughtfully, happy with my products, but most of all, loved the little message and treat inside. Absolutely made my day! Can't wait to buy more off you guys and definitely recommend to friends.

XXX
I was extremely impressed with the prompt delivery of my products. I love the little attached note, which made it seem extra special. I was quite anxious purchasing my lipstick online, particularly because I had never tried the colour before, but the product is of high quality and works wonderfully with my skin tone (which I was worried about!)
I wanted to go with a reputable cosmetic brand, but as most of them are overseas (such as the US or UK), postage is quite expensive. However, the product standard was met and the convenience of the local shipping was amazing!!!
Great service! It took one day to get my order.. what a pleasant surprise for my first order!! Incredible... plus the products i got.. awesome!! Cant wait to order again.. thanks team!
I always use Crush Cosmetics when buying cosmetics online. They have great brands for great prices and on top of that there is fast delivery.
Not only is their product service great but their customer service is amazing. When something was out of stock they emailed me almost immediately and offered a refund or product replacement. When I had ordered to the wrong name and address I emailed them and they were willing to help with my mistake with no worries. Crush Cosmetics is the first site I recommend to friends and family when they ask about my makeup and tools. Truly the best company I've ever shopped with.
Just received my first Crush order today and I am beyond impressed with how quick the whole process has been. I placed my order Tuesday morning and it arrived Thursday morning. In the past I've received orders from America or England quicker to me in WA than I get orders from the opposite side of Australia. The prices are good and I'm so happy to have found a supplier for the things I've been struggling to find at a reasonable cost. You are amazing Crush and I can't wait to let others know!!
Hi guys,

I purchased quite a few items previously; 2 Wet'n'Wild Lipsticks, 5 NYX Lipliners, Suedeberry Limecrime Velvetine and Too Faced Eye Insurance, and everything was super fast and packaged safely and efficiently!

I'm always scouting for NYX & Wet'n'Wild Lipsticks, and it's great Crush Cosmetics always has them :)

@mademoisemelle
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