Shipping and Delivery
Please note that shipping times shown below are as indicated by the various carriers. They do not include processing times which are 1-2 days For more information on our processing times, please see the Order Queries page.
Orders over $85 in Australia qualify for free ground shipping. You can also choose express shipping at 50% off the normal rate if spending more than $85
(International Customers, please click here)
At checkout, you have the choice of Australia Post eParcel or eParcel Express.
All orders sent by eParcel will have a tracking number. The number will be emailed to you when the order is despatched.
** If shipping to a business address please include the business name.
Crush Cosmetics Pty Ltd is not responsible for failure of delivery of an order by Australia Post after dispatch, or delayed delivery through Australia post Express Network. We are not compensated for shipping through Auspost.
Return to Sender: All parcels returned to sender (Crush Cosmetics Pty Ltd) due to incorrect address supplied by the customer, Acceptance Refusal, or unclaimed from Post Office will incur a return fee. Customers who wish to have their parcel resent to them will need to pay a re-postage fee.
Parcels with Authority to leave - We will not take responsiblity for parcels that have gone missing when customers request authority to leave and no signature is obtained. This is at the customers own risk.
eParcel Delivery times:*
*These are estimated delivery time frames only **We Do NOT ship on weekends**
If you have an eParcel tracking number, click here to track your order.
eParcel Express Delivery times:*
If you have an eParcel Express tracking number, click here to track your order.
To estimate any shipping costs, add an item to your cart, and click the 'estimate shipping' button